Technology has become part and parcel of the way we do business and all indications are for the pace at which we use technology in business will increase. Technology practitioners have called the introduction of technology to make business more effective digital disruption. Business process automation and robotics are mainstream aspects of this disruption and have become more popular as courses of study for undergraduate engineers suggesting wider applications for the future of business. The Internet of Things (IOT) has become a business reality and exponentially increases the push for digital connections to practically everything.
Some of the connections businesses are now making are to key back office resources such as IT servers or other infrastructure. After a decade of these resources being widely available to consumers and all size of business, they are only now understanding how the “Cloud” and “as-a-service” functionality can boost business productivity.
Digital disruption is affecting business
The way business is conducted continues to be disrupted because operations or services can be run from even small mobile devices connecting to business applications built on significant backend resources. This allows business to be conducted remotely easily and effectively whilst also providing a great user experience through touch screen technology. An example is for a Housing Officer being able to update customer accounts effectively from a customer location and thereby provide an effective service whilst out of the office. Mobile devices can also become the user interface for monitoring automation. Automation has a direct impact on business productivity, allowing employees to push routine and repetitive tasks to computers or robots and improve the staff experience.
This automation has also been introduced to the way we solve business and technical problems. Software-defined solutions can now deliver the cloud architecture that businesses need for greater flexibility and agility. Software-defined refers to the approach that allows firms to innovate through flexibility, and programmability thereby boosting business productivity. Software-defined approaches should become more prevalent in improving productivity across the enterprise.
Digital investment needs to be at the right time
Business continues to experience a phenomenal pace of change in technology making it difficult to judge the time for investment into new technological assets. Sometimes old kit can cause big problems for organisations trying to go forward, particularly in regards to performance, productivity and support. Smart IT decisions makers avoid the drama that older IT can cause and refresh their technology before problems mount. Using a technology partner can ease the problems and costs of completing digital transformation and remove undue disruption.
Digital transformation is affecting all businesses across all sectors the reality for all organisations small, medium or large is the same – embrace digital disruption or risk being disrupted, possibly even being put out of business where is Blockbusters now we have TV on demand. Businesses expecting to continue being profitable must ensure their staff are not hindered in their productivity by legacy IT hardware or software. To ensure the expected business performance organisations need to invest in a modern digital platform which, gives access to high-performance technology to ensure operational capabilities are kept at the highest possible level.
The disruption needs to be in the right place
Investment should be in areas that will allow workers to become more effective quickly and efficiently. End point devices are often neglected when upgrading applications or an environment. Both the experience and ability of staff suffering from outdated hardware impedes business performance. Outdated devices also prevents users from experiencing the benefits of any modern back-end or Cloud resource. Good business computers can give a big boost to operational performance. Good systems are defined by their specifications which should reflect the latest technology. Gartner forecast worldwide IT spending to grow by 2.4% in 2017 and 3.5% in 2018, producing a spend of forecast at total $3.598 billion. This spend is driven by digital disruption which shows the need to invest in IT to support the transformation to digital business. The word is out for all businesses to embrace digital disruption in order to evolve to their new business practices. Cysquad Solutions can help transition businesses to those new practices.